Contact information

Contact LoveCashmere Australia

If you have any questions about your order or can’t find what you’re looking for, our friendly Customer Care team is here to help. You can reach us in the following ways:

1. Send us a message via live chat during business hours
2. Email us at support@lovecashmere.com.au
3. Use the contact form below
4. Text or call 0403 896 018

Customer Care Hours
Monday – Friday: 9am – 6pm
Saturday: 9am – 5pm

Please note, we currently operate as an online-only store and do not offer in-person shopping. Our team in Sydney is dedicated to providing quick, thoughtful support — so we kindly ask that you contact us once per query to help keep response times prompt.